Elevator Repair - Responsive. Transparent. Code-Compliant.

When an elevator is out of service, every minute counts. Our 24/7 live customer support and dispatch team ensures a callback from a mechanic within 15 minutes of your service request. From initial problem identification through diagnostics and repair, we provide real-time updates—including service status, parts tracking, estimated timelines, photos, and any code compliance requirements. Our Union mechanics aren’t just licensed —they’re team players who care. They’re equipped to handle both routine and complex repairs on traction and hydraulic systems, tackling everything from controller failures and relay logic to door operators, pump units, valve assemblies, and safety circuits.

We understand that when your elevator is down, it affects everyone—from residents and tenants to owners and managers. That’s why we go beyond the basics:

  • Downtime is our enemy, too. We aim for quick turnarounds and solutions to minimize disruption especially during longer repairs.

  • Clear, upfront pricing. We provide transparent estimates before work begins—no surprises, no hidden change orders.

  • Code and liability peace of mind. All repairs are performed to meet or exceed Washington State L&I and City of Seattle code standards.

  • Safety first. Worksites are always secured with lockout/tagout protocols and clear signage to keep occupants safe.

  • We keep you informed. After diagnosis, our team explains the root cause of the issue—and whenever possible, we’ll show you exactly what was found and walk you through the recommended solutions.

Our goal is simple: return your elevator to safe, efficient operation as quickly as possible—and when we can, leave it performing better than before.

Elevator Upgrades - Smarter Alternatives to Full Modernization

Not every elevator issue calls for a full modernization. In many cases, strategic component upgrades can dramatically enhance performance, safety, and energy efficiency—without the disruption or cost of total replacement.

We specialize in solutions like:

  • Controller rebuilds to improve operational logic and reliability

  • Advanced door operators for smoother, quieter door movement

  • Solid-state starters for better motor performance and reduced wear

  • Wireless (cellular) emergency phones for code-compliant communication

  • LED lighting and modern fixtures to enhance energy efficiency and rider experience

  • Security system integrations to support building safety standards

The elevator industry is frequently affected by “planned obsolescence,” where OEMs stop supporting certain proprietary controllers or software boards. That’s where we come in—with a more resourceful, long-term mindset:

  • We ask the right questions. What’s logical, code-compliant, and cost-effective for your building?

  • We stay resourceful. We regularly partner with reliable third-party national vendors to source non-proprietary, serviceable components or replacement parts and boards.

  • We protect your investment. Every upgrade is scoped with lifecycle extension and future maintenance in mind—we treat your building as if it were our own, and your budget like it’s ours. We make it collaborative. We’ll sit down with you, walk through your system needs, and tailor an upgrade path that aligns with your goals and budget.

Let’s build an upgrade strategy that fits—without unnecessary cost or complexity.